Question 1

Is EcoSync really free to start?

Accepted Answer

Yes, EcoSync is free to start. The Starter plan is completely free and supports up to 50 AWS resources, basic cost reports, and email support with no credit card required. New accounts also receive a 14-day trial of the Pro plan with full sync capabilities and AI assistant access.

Question 2

How long does setup take?

Accepted Answer

Most teams can set up EcoSync in about 10 minutes. By connecting an AWS account with read-only IAM credentials, you will start seeing your first cost optimization recommendations almost immediately.

Question 3

Which clouds do you support?

Accepted Answer

EcoSync currently supports AWS, Azure, and GCP for cost visibility, waste detection, and carbon estimates. While the Pro plan focuses primarily on AWS, the Enterprise plan includes comprehensive multi-cloud connectors.

Question 4

Is my AWS data secure?

Accepted Answer

Yes, your AWS data is secure with EcoSync. EcoSync uses least-privilege read-only IAM roles, ensuring it cannot make any modifications to your infrastructure. All cloud credentials are encrypted both at rest and in transit.

Question 5

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your EcoSync subscription at any time without long-term contracts. You can easily downgrade or cancel directly from the Dashboard Billing page, and your paid access will continue until the end of your current billing period.

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